Abili, K., et al. (2004). Evaluation of the quality of training courses of institutions providing training services to Iran Khodro Company, Psychology and Educational Sciences, 34(1), 127-99. [In Persian]
Alagheband, Ali (2011). Introduction to educational management, Tehran, Ravan publications. [In Persian]
Bahreini, M., et al. (2012). The Quality of Educational Services: Gap between Optimal and Actual Status according to Dentistry Students,
Iranian Journal of Medical Education, 11(7), 685.695.
http://ijme.mui.ac.ir/article-1-1248-en.html [In Persian]
Bakhshi, H., et al. (2011). iewpoints of Students Towards Educational Services Quality Presented by (Expectations and Perceptions) Rafsanjan University of Medical Sciences (2008-2009). JRUMS, 10 (1), 31-40.
Becket, N, Brookes, m. (2008). Quality Management Practice in Higher education: What Quality is We Actually Enhancing, Journal of Haspital, Leisure, Sport & tourism Education, 2(1), 40-54.
Bradly,m.cronin,j.(2006).some new thoughts and conceptualizing perceived service quality . a hierarchical approach, journal of marketing, 63(3) , 34-49
Carrol,j.(2007).private school parents more positive than public school parents about their kids education
Chua C. (2004). Perception of Quality in Higher Education. Australlia: AUQA Occasional Publication
Dunkan, c,k.&sandy,j.(2007).explaning the performance gap between public and private school students. Estearn economic journal, 33(2), 197-177
Enayati Novinfar A., et al. (2011). Evaluation of the Quality of Education Services of Payam Noor University of Hamedan Based on the SERVQUAL Model. IRPHE, 17 (3), 135-151. [In Persian]
Feili S., et al. (2011), the satisfaction of the students of Tarbiat Modares University Faculty of Agriculture with the quality of educational services provided to them using the SERVQUAL model. Economic Researches and Agricultural Development of Iran, 42(2), 199-207. [In Persian]
Ghalavandi, H., et al. (2012). Investigating the Quality of Educational Services in the University of Urmia through SERVQUAL Model. Management and Development Process. 25(3): 49-66. [In Persian]
Ghulam Shah Zari, H, (2012). SERVQUAL model and measurement of students' satisfaction with the quality improvement approach in education, a case study of Al-Zahra Bushehr School.
Iran's Ministry of Education. (2011). Document of the fundamental transformation of education with the perspective of 1404. [In Persian]
Jahanian, R. (2008). Qualifications needed by educational managers, Educational Management Research, 3, 121-142. [In Persian]
Khorasani,A. , Panahi,M. and Ghanbari,R. (2023). Evaluation of university services quality: perspectives of international students in Iran. Quarterly Journal of Research and Planning in Higher Education, 27(4), 55-82. doi: 10.52547/irphe.27.4.55 [In Persian]
Massy, f. William. (2006). assessing education quality measures and processes center for development of teaching and learning, 6(3).
Mir Fakhredini S., et al. (2009). Quality Management Reengineering in Higher Education Institutions, Case study: Yazd University Educational Services. IRPHE, 15 (3), 131-156. [In Persian]
Mir Ghafouri, S., et al. (2008). Evaluating the effectiveness of customer respect in the public sector with a gap analysis approach (Yazd Province Telecommunication Company), Daneshvar Behavat psychology, 15(32), 59-74. [In Persian]
Mohammadi, A., et al. (2011). Evaluating Educational Services Quality in Zanjan University of Medical Sciences from Students Point of View. J Med Educ Dev, 3 (5), 31-41. [In Persian]
Moradi, G., et al. (2015). Investigating the relationship between the quality of life in school and its components with students' connection with school, the second international conference on applied research in educational sciences and behavioral studies and social harms in Iran, Tehran. [In Persian]
Noorossana, R., et al. (2008). Customer Satisfaction Measurement to Identify Areas for Improvement in Higher Education Research Services. Quarterly Journal of Research and Planning in Higher Education, 14(3), 97-119. [In Persian]
Okumufi,a,duygun,a,(2008).service quality measurement on education services marketing and relationship between perceived service quality and student satisfaction, journal of social scincess, 8 , 17-38
Parasuraman, A., Zeithaml, V. and Berry, L. L. (1988)."SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality”. Journal of Retailing, 63(1), 12–37
Pisciotta, j. (1999). teachers attitudes in texas public and private schools
Raeisoon M, moradi A, amirabadizadeh H, mohammadi Y.( 2022). Investigating the relationship between the quality of educational services and satisfaction with education and academic achievement from the perspective of students of Birjand University of Medical Sciences.
Educ Strategy Med Sci; 15 (5), 482-488.
http://edcbmj.ir/article-1-2825-fa.html [In Persian]
Sales, Edward (2005). Inclusive quality management in education, translated by Seyed Ali Hadighi, Tehran, Hawa Tazeh publications. [In Persian]
Taqvinia, M., et al. (2015). The concept of quality in the education system; Journal of the Center for Studies and Development of Medical Education, 12(3), 561-563. [In Persian]
Tofighi Sh., et al. (2011). Quality of educational services from the viewpoints of students SERVQUAL model. Educ Strategy Med Sci. 4 (1), 21-26. [In Persian]
UNESCO. (2014). Education for the 21st century in the Asia-Pacific region. Supervisor of translation: Ali Raouf, Research Institute of Education and Training. [In Persian]
)